As a winery, you and your colleagues have to wear many different hats. You don’t have all the time in the world to figure out a new system or software. That’s why one of Commerce7’s top priorities is ensuring that setup and use of their system is as easy as possible.
Here are a few of the features that make setting up and using the Commerce7 ecommerce solution a breeze.
- Setup checklist. Every task that needs to be completed during onboarding has step by step instructions on how to complete it.
- Training videos. Whether you’re building your first club package or have a new tasting room staff member joining the team, there’s a training video for every common workflow you’ll need to complete.
- Dedicated support team. Have a question? Their knowledgeable support team is standing by to help walk you through any questions you may have.
- Robust help desk. Prefer learning on your own? Commerce7’s help desk has over 220 articles on how to best use the platform.
All the tools you need to grow sales
Commerce7 wants you to succeed. That’s why they give all wineries on their platform access to the entire product suite. A small winery on Commerce7 has access to all the same tools and features enterprise clients have access to. This includes all point of sale (POS), ecommerce, club management, reservation and CRM features.
Just because your business is small, doesn’t mean it shouldn’t be mighty! Small wineries on the platform like Tasting Merchants and J. Cage Cellars drive revenue and create better customer experiences by creating marketing automations, online personalisations, and many other best-practice tactics available to all wineries on Commerce7.
Great online shopping experiences are personalised. With Commerce7, you can dynamically change content, products, and pricing shown to any visitor on your website, based on your unique relationship with that visitor.
Wineries using a personalisation engine on their product list pages have been known to outperform those who don’t by 1650% (16.5x).
With the modern club tools included in Commerce7, members can visually personalise their club packages similar to Blue Apron, Dollar Shave Club, and other modern subscription services. Customers can easily add and remove products, change bottle quantities, skip a shipment, cancel online, and change their shipment date.
On average, members who edit their club shipments through Commerce7 increase order value by 24.5%. That’s an extra R550 ($33) per package to the winery! These numbers add up fast when you consider that 23.7% of club members on Commerce7 will edit their default package when given the opportunity.
The modern POS is built to run on any device with a browser such as a tablet, computer, or smartphone. The POS supports all credit cards payment, and is fully integrated with the rest of the platform.
That means the ability to send staff to events and have them ring up orders on the spot, or pulling your phone out anywhere on the go to make a quick sale.
The POS works with any smart device. Work with the platforms and systems you want to using a system that integrates with other solutions and software. Commerce7 is 100% API-based and can be connected to any system with an open API. Whether it’s a marketing, reporting, or fulfilment platform you wish to connect to Commerce7, there’s likely already an integration available on the app store.
Customisability and flexibility
Commerce7 is built for flexibility and can be directly modified and customised to fit your exact needs. Many wineries have already made radical changes to the frontend, the backend, and other parts of the platform.
This flexibility comes from being 100% API-based, with over 700 API endpoints. Commerce7 received over one million API calls per day on its platform. If the platform doesn’t do what you need it to out of the box, it can be modified until it does. Customisations and mods can be done by your own developer team or any experienced third party developer.
Contact Kobus Boshoff at Commerce7 on 071 611 0482 or firstname.lastname@example.org