With the extension of lockdown and uncertainty about freedom of movement post 1 May, app-based on-demand delivery service Quench has adapted and amended their business strategy to now include same-day delivery of groceries from Woolworths to customers in major centres across South Africa.
Co-founder and managing director, Liam McCreedy, says Quench re-engineered their app from an alcohol to a grocery delivery service and have seen a significant spike in downloads and new active users since the launch of the new service.
They have seen a 350% increase in sales with 1200 downloads in just three days.
“Our service is simple, seamless and very convenient. Whilst the country is under lockdown to curb the spread of the coronavirus, consumers are apprehensive to leave their homes and our contactless service provides them the peace of mind to order from the comfort of their couch! They can expect the same in-store prices and same-day delivery.”
McCreedy says the Quench app-based delivery service supports and alleviates the pressure on Woolworth’s online delivery service which has been inundated with orders.
Quench staff have been trained on how to deliver packages without any close contact and are equipped with masks and gloves.
Although the service is currently only available across Johannesburg, Pretoria, Cape Town, the Cape Winelands (Stellenbosch, Somerset West and Paarl) and George, the Quench team will be expanding its offering as demand increases.
The app can be downloaded from the Google Play and Apple stores. Deliveries are charged at a fixed rate of R60 per delivery and products are charged at the same prices as the in-store Woolworths pricing.
Quench will reactivate alcohol sales after the ban has been lifted.